Website Privacy Policy Effective Date: 15.01.2026

Annabelle Gleeson T/as Annabelle’s Inverell (‘the Agency’, ‘we’, ‘us’, ‘our’)

Annabelles Inverell provides real estate services, including property sales and management. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains:

• The scope of our Privacy Policy

• Why we collect personal information

• What personal information we collect

• How we collect and use your personal information

• How we disclose your personal information

• Overseas disclosures

• Use of cookies and website tracking

• Your right to access and correct your personal information

• How we protect the integrity and security of your personal information

• Data retention and deletion

• Your right to make a privacy complaint

• How you can contact us

We may update this policy from time to time and will post changes to our website.

The latest version will always include an effective date.

1. Scope This Privacy Policy governs all personal information collected by and provided to Annabelle’s Inverell It applies to clients, independent contractors, job applicants, suppliers, and any individuals who engage with us. All employees, contractors, and others handling personal information on our behalf must adhere to this policy.

2. Interpretation Unless stated otherwise: • We, Us, Our refer to Annabelle’s Inverell • You, Your refers to any individual providing personal information to us

3. What is Personal Information? Personal information is any information or opinion (true or not) about an identified individual or an individual who is reasonably identifiable. This includes data provided directly by you or by third parties.

4. Why We Collect Personal Information We collect personal information to: • Perform our real estate functions and services • Deliver the products/services you request • Communicate with you effectively • Personalise your experience with us • Improve our services • Manage billing and administration • Comply with legal obligations • Promote our services to you (you can opt out) • Consider employment applications • Engage suppliers or contractors We may also use your information with your consent or where authorised by law.

5. What Information Do We Collect? The type of information depends on your relationship with us. For example: • Clients: name, address, email, phone, property details • Suppliers: name, business records, ABN, billing info • Job Applicants: resume, work history, references, contact info • Sensitive Information (e.g., health, ethnicity, political beliefs): only collected with consent and when reasonably necessary If you’re not comfortable providing certain information, please let us know. However, it may affect our ability to provide services (e.g., registering to bid at auction).

6. Employee Records This policy does not apply to employee records held by us in relation to current or former employees, in accordance with the Privacy Act exemptions.

7. How We Collect Information We collect personal information by lawful and fair means, including: • In person • Phone or email • Application forms • Our website • Social media • Business cards • Public records or third parties Unsolicited information (e.g., information we did not request) will be destroyed or de-identified unless it is lawful for us to retain.

8. How We Use Personal Information We only use or disclose your personal information for the purposes for which it was collected or where otherwise permitted by law. This includes marketing communications if we believe the content may be of interest to you. We will not use your information in ways you would not reasonably expect, nor disclose sensitive information without consent unless legally required.

9. Direct Marketing We may use your personal information (not including sensitive information) to send direct marketing communications. You can opt out at any time via: • Email: annabelles@hotmail.com.au • Mail: Shop 2, 146 Byron Street, Inverell NSW 2360 • Website unsubscribe link (where applicable)

10. Cookies and Website Tracking Our website may use cookies and third-party tracking tools (e.g., Google Analytics) to improve your user experience and track visitor behaviour. Cookies can be disabled via your browser settings, but this may impact website functionality.

11. Disclosure to Third Parties We may disclose your personal information to: • Our employees and related entities • Contractors and service providers (e.g., IT support, marketing platforms, database services, signage and photography providers) • Legal or regulatory authorities if required • Your authorised representatives We take reasonable steps to ensure these parties handle your information in accordance with the APPs.

12. Overseas Disclosure We may disclose personal information to overseas recipients, such as cloud storage providers, where required for service delivery. Likely countries include United States. Before disclosing your information overseas, we will take reasonable steps to ensure the recipient complies with the APPs or is subject to comparable privacy laws, unless an exception applies under the Privacy Act.

13. Accessing Your Personal Information You may request access to your personal information by contacting our Privacy Officer. A reasonable processing fee may apply. We may refuse access in some situations (e.g., legal restrictions). If so, you’ll receive written notice outlining the reasons and available complaint mechanisms.

14. Correcting Your Information You may request correction of inaccurate, outdated, incomplete, or misleading information. If we refuse a request, we will provide written reasons and advise you of complaint options. If required, we will notify any third parties to whom the information was previously disclosed.

15. Data Integrity and Security We take reasonable steps to: • Ensure your information is accurate, up to date and complete • Protect your data from misuse, interference, loss, unauthorised access or disclosure If we no longer need the information and are not legally required to retain it, we will securely destroy or de-identify it.

16. Data Retention We retain personal information only for as long as necessary to fulfil its intended purpose or as required by law. When no longer required, your information will be securely deleted or de-identified.

17. Accessing your Personal Information Users of the website whose information we either collect, use or disclose have the right to request access to any personal information held by us which relates to them, unless we are permitted to withhold that information. We may charge a reasonable fee where access to personal information is provided. Any requests for access to a user’s personal information should be made in writing to the Privacy Officer (details specified below).

The user also has the right to request the correction of any personal information which relates to them that is inaccurate, incomplete, irrelevant, misleading or out-of-date. If the user requires any further information about our management of personal information or has any queries or complaints, they should contact:

The Privacy Officer 2/146 Byron Street, Inverell NSW 2360 Tel: (02) 6721 2812 Email: annabelles@hotmail.com.au More information about your rights and our obligations in respect to privacy and information on making a privacy complaint are available from the Office of the Australian Information Commissioner by: The Office of the Information Commissioner can be contacted as follows:

Phone enquiries 1300 363 992 Mon–Thurs 10am–4pm AEST/AEDT

Online enquiries Enquiry form Post GPO Box 5288 Sydney NSW 2001 Fax +61 2 9284 9666

Acceptance of this Privacy Policy By using this website, accessing any of our products, services or features, the user acknowledges that it has read, understands and accepts this Privacy Policy and the permissions to collect, use and disclose personal information, and the user authorises us to collect, use and disclose, in accordance with the Act, their personal information for the purposes specified in this Privacy Policy.